Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Pickup and delivery addresses
• Payment information (processed securely through Stripe)
• Details about items you want to move
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your quote and order requests
• Connect you with service providers
• Process payments
• Send you order confirmations and updates
• Improve our services
• Communicate with you about your account

3. Information Sharing

We share your information with service providers (movers) who need it to fulfill your orders. We do not sell your personal information to third parties.

We may share information with service providers who help us operate our platform (payment processors, email services, etc.), but only to the extent necessary for them to perform their services.

4. Data Security

We implement appropriate security measures to protect your personal information. All payment information is processed through Stripe, a PCI-compliant payment processor. We never store your full card details.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

6. Cookies

We use cookies to improve your experience on our website. You can control cookie settings through your browser preferences.

7. Contact

For privacy-related questions, please contact us at helloremovals2020@gmail.com.

Last updated: 30 January 2026